Returns & Exchanges
At Dunn-Edwards, we want to ensure your project is a success. While custom-tinted paint cannot be returned, unopened stock items and supplies may be returned within 30 days of purchase with a valid receipt.
Verify Eligibility
Ensure your items are unopened, in original condition, and were not custom-tinted or special-ordered.
Locate Your Receipt
Gather your original paper receipt or digital order confirmation to facilitate a fast and accurate refund process.
Visit a Store
Bring your eligible items and proof of purchase to any authorized Dunn-Edwards store location for an immediate inspection.
Receive Your Refund
Once approved, your refund will be processed to the original payment method, though processing times may vary by financial institution.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing